Once there is something to support, we look forward to helping :)
Expect a reply from a person rather than a queue. Include the plugin version, the host you are running it in, and your operating system version. Those three answer most of what we would otherwise have to ask you.
Once Filtra ships it can package up what it knows about its own state and send it to us, or write it to a file you can attach to an email. A report contains the plugin version, the host, the operating system and the license state. It does not contain your audio and it does not contain your project.
A licensing problem never stops your audio. It shows as a message and a burst of pink noise rather than a silent channel.
If a machine has stopped being recognized, or you have run out of machines, write in. That is a thing we can fix from our side.